Multi-gigabit switching for demanding business networks
Ubiquiti Pro HD 24 USW-Pro-HD-24 in Dubai, UAE
The UniFi Pro HD 24 is a professional 1U Layer 3 switch built for environments that need extensive 2.5 GbE access, multiple 10 GbE copper connections and four 10G SFP+ interfaces without an integrated PoE budget. It gives network teams a practical aggregation and high-speed access layer for workstations, storage, servers, media systems and other bandwidth-sensitive endpoints.
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Multi-gig access ports
Multi-rate copper links
Fibre or DAC connectivity
Switching capacity
Power planning required
Direct answer for buyers
The Ubiquiti Pro HD 24, model USW-Pro-HD-24, is a rack-mounted UniFi switch intended for networks that need many 2.5 GbE device connections and several 10 GbE uplinks. It is mainly used as a high-speed access or aggregation switch for business workstations, storage systems, servers, AV systems and other traffic-heavy endpoints. Organisations already using UniFi Network, or planning a centrally managed multi-gig infrastructure, should consider it. Before ordering, confirm that PoE is not required from this switch, verify the number and type of SFP+ transceivers or direct-attach cables, check rack and power arrangements, review copper cabling quality, and ensure the UniFi Network application meets the required software version.
What the switch does
The Pro HD 24 concentrates twenty-four high-speed copper access ports and four 10G SFP+ interfaces into one managed platform. Twenty-two RJ45 ports negotiate at 2.5G, 1G, 100M or 10M, while two RJ45 ports can negotiate up to 10G. This arrangement lets a network designer connect a large group of 2.5 GbE clients while reserving faster copper or optical links for servers, storage, core switching or cross-rack connectivity.
It also supports Layer 3 functions for local networks, including DHCP server, DHCP relay, inter-VLAN routing and static routing. These features can reduce unnecessary traffic through an upstream gateway in suitable designs, although routing architecture, security policy and gateway responsibilities should be planned carefully rather than enabled without review.
Who it suits
This model is well matched to organisations with dense multi-gig demand but little or no need to power endpoint devices from the same switch. Examples include design studios, editing suites, engineering teams, data-heavy offices, training facilities, hotels with separate PoE access layers, server rooms, test labs and professional AV networks.
It may be excessive for a small office using only ordinary gigabit devices, and it may be unsuitable where most ports must power access points, phones or cameras. In those cases, a PoE-capable UniFi model or a mixed switching design may offer a more appropriate balance.
Business challenges this model can address
Gigabit access becoming a bottleneck
Teams working with large project files, backups, virtual machines or high-resolution media can outgrow 1 GbE links. Broad 2.5 GbE access gives compatible endpoints more headroom without requiring every connection to move directly to 10 GbE.
Too few high-speed uplinks
With two 10 GbE RJ45 ports and four 10G SFP+ interfaces, the switch supports flexible uplink planning for fibre, direct-attach copper or multi-rate twisted-pair connections, subject to module, cable and distance requirements.
Fragmented network visibility
Adoption into UniFi Network can place switching configuration, client visibility, VLAN assignment and operational monitoring into the same management environment used by other compatible UniFi devices.
Demand for controlled segmentation
VLAN support, access controls, device isolation, DHCP snooping, port restrictions and related controls help administrators build segmented networks. Correct policy design remains essential, particularly where sensitive systems are involved.
Capability overview
Twenty-two 2.5 GbE ports for compatible desktops, access-layer devices, appliances and specialist endpoints.
Two 10 GbE RJ45 ports plus four 10G SFP+ interfaces for copper, DAC or optical designs.
Local DHCP, relay, static routing and inter-VLAN routing capabilities for supported network designs.
LACP, spanning tree, QoS, IGMP features, 802.1X, ACLs, isolation, storm control and port mirroring.
Pro AV profiles are listed for platforms and protocols including Dante, NDI, Q-SYS, AES67 and others.
A USP RPS DC input provides a path for compatible redundant power planning alongside the internal AC supply.
Product-fit matrix
| Requirement | Suitable when | Confirm before ordering |
|---|---|---|
| High-density multi-gig access | Many endpoints can use 2.5 GbE and several systems need 10 GbE | Endpoint NIC capability and cable category |
| Non-PoE switching | Connected devices have their own power or use separate PoE infrastructure | No powered device has been overlooked |
| Multiple 10G uplinks | The design needs fibre, DAC or copper links to core, storage or servers | Module type, distance, connector and compatibility |
| UniFi management | The organisation uses or plans to use UniFi Network | Controller hosting and supported application version |
| Local Layer 3 functions | Some inter-VLAN or local routing can be handled at the switch | Security architecture, gateway role and route design |
Verified technical information
| Brand | Ubiquiti |
|---|---|
| Product name | UniFi Pro HD 24 |
| Model | USW-Pro-HD-24 |
| Product type | Managed Layer 3 Etherlighting switch |
| Form factor | 1U rack mount |
| 2.5 GbE RJ45 | 22 ports supporting 2.5G/1G/100M/10M |
| 10 GbE RJ45 | 2 ports supporting 10G/5G/2.5G/1G/100M |
| 10G SFP+ | 4 ports supporting 10G/1G |
| PoE support | No PoE output on this model |
| Switching capacity | 230 Gbps |
| Non-blocking throughput | 115 Gbps |
| Forwarding rate | 171.12 Mpps |
| Supported VLANs | 1,000 |
| MAC address table | 32,000 |
| IPv4 static routes | 256 |
| Packet buffer | 2 MB |
| Maximum power consumption | 60W |
| Power input | 100–240V AC, 50/60 Hz; USP RPS DC input available for compatible backup design |
| Dimensions | 442 × 285 × 44 mm |
| Weight | 4.2 kg without brackets; 4.3 kg with brackets |
| Display | 1.3-inch touchscreen |
| Operating temperature | -5 to 40°C |
| Management requirement | UniFi Network application version 9.0.114 or later |
| Availability | Contact FourTeck for current UAE options, quantity and lead time |
Important dependency: this is not the PoE version
The product name must be checked carefully because Ubiquiti also offers a Pro HD 24 PoE model. The USW-Pro-HD-24 described here does not provide PoE output. A buyer connecting wireless access points, cameras, VoIP phones, access-control devices or other powered endpoints must budget for separate PoE switches, injectors or local power. Do not assume that the similar front-panel layout means the two models have the same power functionality. The exact SKU should appear on the quotation, purchase order and delivery documents.
A practical purchase and deployment journey
1. Map endpoints and traffic
List every device that will connect, its maximum interface speed, expected traffic pattern and power method. This prevents paying for multi-gig ports that endpoints cannot use and avoids discovering a PoE requirement after installation.
2. Define uplinks and redundancy
Choose which 10G interfaces will connect to the gateway, core, storage, servers or adjacent switches. Decide whether links will use SFP+ fibre modules, direct-attach cables or 10 GbE copper, and assess whether LACP or redundant paths are required.
3. Validate physical infrastructure
Confirm rack depth, ventilation, AC power, patch-panel layout, cable category, fibre type and module compatibility. Ten-gigabit copper operation can be sensitive to cable quality and run length, so existing cabling should not be assumed suitable without testing.
4. Prepare UniFi management
Verify the UniFi Network host, application version, administrator access, IP plan, VLAN design and adoption method. Back up the existing controller before major changes and document current port profiles.
5. Configure, test and document
Adopt the switch, apply firmware according to change policy, configure uplinks and access ports, test negotiated speeds, verify VLAN reachability, check loops and aggregation, record module details, and update network diagrams.
Multi-gig access without forcing 10G everywhere
A 2.5 GbE access layer can be an effective middle ground between ordinary gigabit and full 10 GbE deployment. Many modern workstations, compact servers, Wi-Fi access points, NAS devices and specialist appliances support 2.5 GbE, while their workloads may not justify a dedicated 10 GbE port. The Pro HD 24 provides twenty-two such interfaces, enabling a dense set of multi-gig connections in one rack unit.
Real performance depends on the complete path. A 2.5 GbE endpoint connected to the switch will not achieve multi-gig throughput if the server, uplink, storage array, firewall or remote site remains constrained. Buyers should therefore evaluate traffic flows rather than count ports alone. FourTeck can help map likely bottlenecks and determine whether the switch belongs at the access layer, distribution layer or a specialist segment.
Six 10-gigabit-capable interfaces for design flexibility
The two multi-rate 10 GbE RJ45 ports and four SFP+ interfaces give architects several ways to connect high-speed resources. Copper can be convenient for nearby servers or appliances with 10GBase-T interfaces. SFP+ can support short direct-attach connections within a rack or optical links across longer distances, depending on the chosen module and fibre.
The presence of multiple 10G ports does not automatically define the correct topology. Uplinks, server connections, storage traffic and switch-to-switch links compete for those interfaces. Redundancy may also consume additional ports. The planned bill of materials should therefore identify each port role, module type, cable length and fallback speed before procurement.
Layer 2 and Layer 3 controls for operational discipline
The switch includes a broad set of controls such as LACP, STP and RSTP, QoS, 802.1X, DHCP snooping, ACLs, isolation, storm control, port mirroring, jumbo frames, voice VLAN and multicast features. These functions are useful only when they support a clear operational policy. For example, DHCP snooping and guarding require trusted-port planning, while 802.1X requires an authentication design and compatible identity infrastructure.
Layer 3 features can route local VLAN traffic, but security teams should decide which flows belong on the switch and which should pass through a firewall for inspection and logging. Performance, visibility and policy enforcement must be balanced as part of the overall architecture.
Ideal business environments and use cases
Creative and media teams
Editors and designers moving large assets between workstations and shared storage may benefit from 2.5 GbE access and dedicated 10G links to NAS or editing storage, provided the storage platform can sustain the required throughput.
Professional AV networks
The switch lists Pro AV profiles and advanced multicast controls. AV deployment still requires protocol-specific design, endpoint certification checks, bandwidth calculations, timing considerations and appropriate redundancy planning.
Server and storage rooms
Multiple 10G interfaces can connect servers, storage or aggregation devices, while the 2.5 GbE ports support management systems and downstream clients. Workload, oversubscription and resilience should be calculated before assigning roles.
Growing UniFi campuses
Businesses standardising on UniFi may use the Pro HD 24 where a conventional gigabit access switch no longer offers enough capacity. Separate PoE infrastructure may still be necessary for wireless and surveillance devices.
Engineering and technical labs
Labs can use the varied port speeds to connect test systems, virtualisation hosts, appliances and monitoring tools. Port isolation, mirroring and VLAN controls may assist testing, subject to correct design.
Hospitality and mixed infrastructure
A hotel or venue may use the switch for high-speed distribution while dedicated PoE switches serve access points, cameras and phones. This separation can be effective when rack layout and uplink capacity are planned properly.
Integration and operational considerations
Cabling and negotiated speed
Multi-gig Ethernet can use familiar copper cabling, but achieved speed depends on cable category, termination quality, distance, interference and endpoint capability. Existing cabling should be certified where performance matters. A port falling back to 1 GbE may indicate a cable or NIC limitation rather than a switch fault.
Transceiver and DAC selection
SFP+ modules are not interchangeable in every scenario. The design must account for fibre type, connector, wavelength, distance, temperature, vendor compatibility and the interface at the remote end. Direct-attach cables are often practical within a rack, but length and compatibility should be confirmed.
Controller hosting and lifecycle
The switch requires UniFi Network version 9.0.114 or later according to the official technical specification. The controller may be hosted on a compatible UniFi console or another supported platform. Administrators should plan backups, administrator access, firmware policy, monitoring and change control rather than treating adoption as a one-time setup task.
Power and environmental planning
The unit has a listed maximum power consumption of 60W and supports a universal 100–240V AC input. It also includes a USP RPS DC input for compatible redundant power planning. The rack should provide suitable ventilation and remain within the specified operating temperature and humidity range. Power backup, UPS capacity and RPS compatibility should be evaluated separately.
Questions to resolve before requesting a quote
Count actual compatible endpoints and expected growth rather than assuming every port needs multi-gig speed.
Identify core switches, servers, storage, gateways and inter-rack links, then assign copper or SFP+ interfaces.
Because this model does not supply PoE, powered-device requirements must be handled elsewhere.
Clarify which traffic should route locally and which should pass through the security gateway.
Confirm the UniFi Network host, software version, backup and administrative ownership.
Define rack mounting, patching, module installation, adoption, configuration, migration, testing and documentation scope.
Procurement checklist
✓ Exact model: USW-Pro-HD-24
✓ Required quantity and destination
✓ Confirmation that PoE output is not required
✓ Number of 2.5 GbE endpoint connections
✓ Number and role of 10 GbE links
✓ SFP+ module, DAC and fibre requirements
✓ Copper cable category and run-length review
✓ Rack depth, mounting and airflow
✓ AC power, UPS and optional RPS planning
✓ UniFi Network host and software version
✓ VLAN, ACL, routing and multicast scope
✓ Installation, configuration and migration services
✓ Testing and documentation expectations
✓ Current UAE availability and vendor lead time
How FourTeck can assist
FourTeck can review the proposed topology, distinguish the non-PoE and PoE variants, confirm the requested model, and help build a practical bill of materials. Assistance can include port-count review, uplink planning, transceiver and cable selection, rack and power considerations, UniFi controller readiness, VLAN planning, configuration scope, migration sequencing and acceptance testing.
For an accurate quotation, provide the quantity, deployment location, existing gateway and switches, expected endpoint speeds, required uplinks, fibre distances, rack details and any installation requirement. Visit the FourTeck technology products section to review related infrastructure, or discuss deployment assistance through the network services page.
Prepare a useful quote request
Include model, quantity, destination, required modules, cable lengths, installation scope and expected timeline.
UAE availability and support guidance
Contact FourTeck to confirm current UAE availability for the Ubiquiti Pro HD 24. Availability may depend on the requested quantity, regional SKU, vendor allocation and lead time. Delivery and project coordination can be discussed after the exact requirement is confirmed. Installation and configuration scope should be included in the quotation when required, especially where the switch will replace an existing device or support a wider migration.
FourTeck can coordinate requirements for businesses in Dubai and support project discussions covering Abu Dhabi, Sharjah and Ajman in one combined plan. Buyers should share the deployment address, rack readiness, preferred timeline, transceiver requirements and whether onsite work is expected. Warranty terms should be confirmed against the exact supplied region and quotation rather than inferred from another country’s online store. For organisation details, see about FourTeck, or use the business technology contact page.
GCC Availability
FourTeck can assist organisations evaluating the Ubiquiti Pro HD 24 for projects across the GCC, including requirements connected with the United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Bahrain and Oman. Regional assistance may cover model confirmation, quantity review, uplink and transceiver planning, quotation coordination, configuration scope, installation planning and delivery discussions. Product availability, service visits, vendor lead times and fulfilment arrangements can vary by country, quantity and project requirement. Buyers should provide the destination country, exact model, required quantity, preferred deployment date, rack environment, controller platform and expected support scope. Where a project involves several sites, it is useful to separate central procurement from local installation responsibilities and to identify any country-specific power, logistics or compliance considerations before the order is finalised. FourTeck can help structure those questions without assuming guaranteed stock or a fixed regional delivery schedule. For Kuwait-related technology enquiries, the FourTeck Kuwait resource may also be relevant.
Africa Availability
Businesses planning multi-gig networks in Africa can contact FourTeck for product evaluation, model confirmation, accessories, transceiver guidance, configuration scope and regional procurement planning. Support discussions may be relevant for East Africa, West Africa, Southern Africa or Central Africa, but fulfilment depends on the destination, quantity, shipping arrangements, vendor lead time, power requirements, project conditions and any local regulatory considerations. Buyers should send the destination country, exact USW-Pro-HD-24 quantity, intended network role, fibre or DAC requirements, expected installation schedule and support expectations. This information allows a more useful review of product fit and deployment dependencies. FourTeck does not assume immediate local inventory, customs outcomes or country-wide onsite coverage; these matters must be confirmed for each project. Regional resources include FourTeck Africa, along with Kenya technology support information and Uganda business technology guidance.
Related products and service options
Pro HD 24 PoE
Consider the PoE version when the same broad multi-gig layout must also power compatible endpoint devices. Confirm power budget and exact SKU.
Pro Max 24 models
A mixed gigabit and 2.5 GbE design may be sufficient where only part of the access layer needs multi-gig capacity.
10G SFP+ accessories
Optical modules, direct-attach cables, fibre patch leads and compatible remote-end interfaces should be selected as one system.
UniFi gateway and controller
The switch requires a suitable UniFi Network management environment and may operate alongside a compatible gateway or hosted controller.
Installation and configuration
Rack mounting, adoption, VLAN setup, uplink configuration, migration, testing and documentation can be scoped separately.
Network design consultation
Use a design review when port count, oversubscription, resilience, routing boundaries or cable infrastructure is uncertain.
Why businesses contact FourTeck
The value of a procurement discussion is not limited to obtaining a unit price. Businesses contact FourTeck to clarify which model is being quoted, confirm whether PoE is required, review uplink media, identify accessories, assess controller readiness and define installation responsibilities. This helps reduce avoidable mismatches between the switch, cabling, transceivers, rack, power source and network design.
FourTeck can also help separate hardware supply from optional services such as configuration, migration, testing, documentation and support coordination. Each item should be visible in the quotation so the buyer understands what is included. General company and technology information is available from FourTeck UAE.
Frequently asked questions
Is the USW-Pro-HD-24 a PoE switch?
No. This exact model is the non-PoE Pro HD 24. It does not provide power to connected devices. Buyers needing PoE should evaluate the separate Pro HD 24 PoE model or use dedicated PoE infrastructure.
How many multi-gig ports does it provide?
It provides twenty-two RJ45 ports supporting up to 2.5 GbE and two multi-rate RJ45 ports supporting up to 10 GbE, plus four 10G SFP+ interfaces.
Can it be used for inter-VLAN routing?
The official specifications list inter-VLAN routing for local networks, static routing, DHCP server and DHCP relay. The correct division between switch routing and firewall inspection should be planned for each environment.
Which UniFi Network version is required?
Ubiquiti lists UniFi Network version 9.0.114 or later. Buyers should verify the currently deployed controller and plan any necessary upgrade before adoption.
Are SFP+ modules included?
Included accessories should be confirmed on the current quotation and regional package. Optical modules, DAC cables and fibre patch leads should be treated as separately selected items unless explicitly listed.
Will existing Cat6 cabling support the desired speed?
It may, depending on length, termination quality, interference and endpoint requirements. Cabling should be tested rather than assumed suitable, particularly for 10 GbE copper links.
Does the switch support redundant power?
The technical specification lists a USP RPS DC input in addition to the internal universal AC supply. Compatibility and the required RPS components should be confirmed during design.
Is it suitable for professional AV networks?
The product lists Pro AV profiles and advanced multicast features. Suitability still depends on the AV protocol, bandwidth, timing, redundancy and endpoint requirements of the specific project.
What information is needed for a quotation?
Provide the exact model, quantity, destination, required 10G modules or cables, rack details, controller platform, installation scope and expected project timeline.
How can I confirm UAE availability?
Contact FourTeck with the model and quantity. Current availability, regional SKU, lead time, warranty guidance and delivery coordination can then be checked for the specific requirement.
Confirm the right multi-gig switching design
Send FourTeck your port plan, uplink requirements, controller details and deployment location for product confirmation, UAE availability guidance and quotation coordination.
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